Privacy Policy

Dear User,
on this page you will find information on how your personal data is processed through our website.
We provide this notice not only to comply with the legal obligations on personal data protection laid down in Regulation (EU) 2016/679 GDPR or “Regulation”, and in the national legislation Italian Legislative Decree June 2003, no. 196 (Personal Data Protection Code), but also because we believe that the protection of personal data is a fundamental value of our business and we want to provide you with all the information that can help you protect your privacy and control how your data is used in relation to your browsing experience on our site.

Data Controller and Data Protection Officer

The Data Controller, i.e. the subject who makes decisions regarding the purposes and methods of processing, is:

Hotel La Pace
Registered office address: Via Abruzzi, 16, 03043 Cassino (FR) • Italy
Telephone: (+39) 0776 311347
E-mail: lapace@cassinohotel.com
VAT No.: 03148940608

The Data Protection Officer is:
Hotel La Pace Cassino

Information on the processing of personal data

When you visit, consult, or use the services available on this website, we may process the following personal data (i.e. data relating to identified or identifiable persons). For each type of data, you will find information on the purpose of processing, whether providing the data is mandatory, the methods and place of processing, the legal basis for processing, the parties to whom the data may be communicated, and the relevant retention period.

Name, surname, username

Purpose of processing	Whether providing data is mandatory	Methods and place of processing	Legal basis for data processing	Data recipients	Data retention period
Account registration Provision of the service you requested (e.g. registration for webinars, newsletters, quotations) Together with any contact details provided (see below) and with your consent, sending of promotional messages regarding products and services of Hotel La Pace and, possibly, of other companies in the group. With your consent, together with the other information set out below, profiling activities and analysis of browsing experience for marketing and promotional purposes	Mandatory for the creation of the account Mandatory for the execution of the requested service Unless the data is necessary for other purposes, providing data for the sending of promotional messages regarding products and services of Hotel La Pace and, possibly, other group companies or for profiling activities is optional and may be omitted.	Processing operations related to the web services of this site take place at the Controller’s registered office. Personal data are mainly processed using automated tools. Specific security measures are observed to prevent data loss, unlawful or incorrect use and unauthorized access.	For purposes relating to the management of the account and the execution of the requested service, your data are processed on the basis of the necessity to fulfil your request. For purposes relating to the sending of promotional messages and/or profiling, data are processed only if you have given your specific consent.	Data may be communicated to other companies, acting as data processors, for the technical management of the account and of the website. Furthermore, in case of consent to the processing of data for marketing purposes and possible profiling, data may also be processed by marketing agencies, market research companies or other Hotel La Pace companies, as data processors, for purposes related to the management and sending of newsletters and commercial information via email, direct sales, market research or other promotional activities and for profile analysis.	For the period strictly necessary to achieve the purposes for which they were collected (i.e. for the duration of the relationship with the customer and for retention for civil, tax and accounting purposes). In the event of data processing for marketing and/or profiling purposes, data are retained until consent is withdrawn, or for the maximum period allowed by law.

Billing information and payment data

Purpose of processing

Whether providing data is mandatory

Methods and place of processing

Legal basis for data processing

Data recipients

Data retention period

Tax and accounting management of transactions
Provision of the service you have subscribed to (e.g. webinar registration)
Third parties offering payment services have access only to limited information relating to these data

Mandatory for completing the purchase and providing the requested service/product

Personal data are mainly processed using automated tools. Specific security measures are observed to prevent data loss, unlawful or incorrect use and unauthorized access.

Your data are processed on the basis of the necessity to perform the purchase contract.

Data may be communicated to other companies, acting as data processors, for the technical management of the account and the website.
Furthermore, data may be communicated to third parties (e.g. marketing agencies or other companies) for purposes related to the management and sending of newsletters and commercial information via email, direct sales, market research or other promotional activities.

For the period strictly necessary to finalize the transaction and for retention for civil, tax and accounting purposes.

Email address

Purpose of processing	Whether providing data is mandatory	Methods and place of processing	Legal basis for data processing	Data recipients	Data retention period
Account registration Provision of the service you requested (e.g. registration for events, webinars, newsletters, quotations) Sending information and performing other activities necessary for the conclusion or performance of contracts to which the data subject is party Sending newsletters if you have registered for the related service With your consent, sending commercial information also via email to offer our products or services, carry out customer satisfaction surveys, market research and promotional activities in general With your consent, profiling activities and analysis of browsing experience for marketing and promotional purposes	Mandatory for the creation of the account and the management and execution of your requests Optional for the sending of promotional messages regarding products and services of Hotel La Pace and, possibly, other group companies	Processing operations related to the web services of this site take place at the Controller’s registered office. Personal data are mainly processed using automated tools. Specific security measures are observed to prevent data loss, unlawful or incorrect use and unauthorized access.	For purposes related to account management, your data are processed on the basis of the necessity to fulfil your request. For purposes relating to the sending of promotional messages, data are processed only if you have given your specific consent.	Data may be communicated to other companies, acting as data processors, for the technical management of the account and of the website. Furthermore, in case of consent to the processing of data for marketing purposes, data may also be processed by marketing agencies, market research companies or other Hotel La Pace companies, as data processors, for purposes relating to the management and sending of newsletters and commercial information via email, direct sales, market research or other promotional activities.	For the period strictly necessary to achieve the purposes for which they were collected. In the event of data processing for marketing purposes, data are retained until consent is withdrawn, or for the maximum period allowed by law.

Telephone number

Purpose of processing	Whether providing data is mandatory	Methods and place of processing	Legal basis for data processing	Data recipients	Data retention period
Managing the request sent by the user Provision of the service you requested (e.g. registration for events, webinars, newsletters, quotations) Allowing account verification Helping in account recovery (if provided) With your consent, sending commercial information via operator, messaging services, SMS, etc., to offer our products or services, carry out customer satisfaction surveys, market research and promotional activities in general	Mandatory for the management and execution of your request Optional for the sending of promotional messages regarding products and services of Hotel La Pace and, possibly, other group companies	Processing operations related to the web services of this site take place at the Controller’s registered office. Personal data are mainly processed using automated tools. Specific security measures are observed to prevent data loss, unlawful or incorrect use and unauthorized access.	For purposes related to account management, your data are processed on the basis of the necessity to fulfil your request. For purposes relating to the sending of promotional messages, data are processed only if you have given your specific consent.	Data may be communicated to other companies, acting as data processors, for the technical management of the account and the website. Furthermore, in case of consent to the processing of data for marketing purposes, data may also be processed by marketing agencies, market research companies or other Hotel La Pace companies, as data processors, for purposes relating to the management and sending of newsletters and commercial information via email, direct sales, market research or other promotional activities.	For the period strictly necessary to achieve the purposes for which they were collected. In the event of data processing for marketing purposes, data are retained until consent is withdrawn, or for the maximum period allowed by law.

Postal address details

Purpose of processing	Whether providing data is mandatory	Methods and place of processing	Legal basis for data processing	Data recipients	Data retention period
Managing requests for information/contact Provision of the service you requested (e.g. registration for events, webinars, newsletters, quotations) With your consent, sending commercial information to offer our products or services, carry out customer satisfaction surveys, market research and promotional activities in general	Mandatory for the management and execution of your request Optional for the sending of promotional messages regarding products and services of Hotel La Pace and, possibly, other group companies	Processing operations related to the web services of this site take place at the Controller’s registered office. Personal data are mainly processed using automated tools. Specific security measures are observed to prevent data loss, unlawful or incorrect use and unauthorized access.	For purposes related to account management, your data are processed on the basis of the necessity to fulfil your request. For purposes relating to the sending of promotional messages, data are processed only if you have given your specific consent.	Data may be communicated to other companies, acting as data processors, for the technical management of the account and the website. Furthermore, in case of consent to the processing of data for marketing purposes, data may also be processed by marketing agencies, market research companies or other Hotel La Pace companies, as data processors, for purposes relating to the management and sending of newsletters and commercial information via email, direct sales, market research or other promotional activities.	For the period strictly necessary to achieve the purposes for which they were collected. In the event of data processing for marketing purposes, data are retained until consent is withdrawn, or for the maximum period allowed by law.

IP address and browsing data

Purpose of processing	Whether providing data is mandatory	Methods and place of processing	Legal basis for data processing	Data recipients	Data retention period
Browsing the website Installation of technical/session cookies to improve the website’s functionality With your consent, sending commercial information also via email to offer our products or services, carry out customer satisfaction surveys, market research and promotional activities in general With your consent, profiling activities and analysis of browsing experience for marketing and promotional purposes	Mandatory to visit the website and access its various functionalities Optional for profiling activities and/or the sending of promotional messages regarding products and services of Hotel La Pace and, possibly, other group companies	Processing operations related to the web services of this site take place at the Controller’s registered office. Personal data are mainly processed using automated tools. Specific security measures are observed to prevent data loss, unlawful or incorrect use and unauthorized access.	Your data are processed on the basis of the necessity to provide you with the tools required to visit the website and access the functionalities made available. For purposes relating to the sending of promotional messages, data are processed only if you have given your specific consent.	Data may be communicated to other companies, acting as data processors, for the technical management of the account and the website. Furthermore, in case of consent to the processing of data for marketing purposes and possible profiling, data may also be processed by marketing agencies, market research companies or other Hotel La Pace companies, as data processors, for purposes relating to the management and sending of newsletters and commercial information via email, direct sales, market research or other promotional activities or profiling activities.	For the duration of the session and the entire period of website use. In the event of data processing for marketing and/or profiling purposes, data are retained until consent is withdrawn, or for the maximum period allowed by law.

Data relating to licensed products and/or subscribed services and to transactions carried out in the Store, data relating to the request

Purpose of processing	Whether providing data is mandatory	Methods and place of processing	Legal basis for data processing	Data recipients	Data retention period
Managing support requests and requests for information/contact With your consent, sending commercial information to offer our products or services, carry out customer satisfaction surveys, market research and promotional activities in general With your consent, profiling activities and analysis of customer needs and purchasing preferences, and of how services are used, in order to anticipate customer needs and adapt our products and services accordingly	Mandatory for the management of your request Optional for profiling activities and/or the sending of promotional messages regarding products and services of Hotel La Pace and, possibly, other group companies	Processing operations related to the web services of this site take place at the Controller’s registered office. Personal data are mainly processed using automated tools. Specific security measures are observed to prevent data loss, unlawful or incorrect use and unauthorized access.	For purposes related to account management, your data are processed on the basis of the necessity to fulfil your request. For purposes relating to the sending of promotional messages and/or profiling, data are processed only if you have given your specific consent.	Data may be communicated to other companies, acting as data processors, for the technical management of the account and the website. Furthermore, in case of consent to the processing of data for marketing purposes, data may also be processed by marketing agencies, market research companies or other Hotel La Pace companies, as data processors, for purposes relating to the management and sending of newsletters and commercial information via email, direct sales, market research or other promotional activities.	For the period strictly necessary to achieve the purposes for which they were collected. In the event of data processing for marketing purposes, data are retained until consent is withdrawn, or for the maximum period allowed by law.

Content of requests sent via the contact form (e.g. VAT No., any status as reseller or customer)

Purpose of processing	Whether providing data is mandatory	Methods and place of processing	Legal basis for data processing	Data recipients	Data retention period
Managing the request With your consent, sending commercial information to offer our products or services, carry out customer satisfaction surveys, market research and promotional activities in general With your consent, profiling activities for marketing and promotional purposes	Mandatory for the management of your request Optional for the sending of promotional messages regarding products and services of Hotel La Pace and, possibly, other group companies and for profiling activities	Processing operations related to the web services of this site take place at the Controller’s registered office. Personal data are mainly processed using automated tools. Specific security measures are observed to prevent data loss, unlawful or incorrect use and unauthorized access.	Your data are processed on the basis of the necessity to fulfil your request. For purposes relating to the sending of promotional messages and/or profiling, data are processed only if you have given your specific consent.	Data may be communicated to other companies, acting as data processors, for the technical management of the account and the website. Furthermore, in case of consent to the processing of data for marketing purposes and possible profiling, data may also be processed by marketing agencies, market research companies or other Hotel La Pace companies, as data processors, for purposes relating to the management and sending of newsletters and commercial information via email, direct sales, market research or other promotional or profiling activities.	For the period strictly necessary to achieve the purposes for which they were collected. In the event of data processing for marketing purposes, data are retained until consent is withdrawn, or for the maximum period allowed by law.

Personal data contained in the CV (contact details, work experience, etc.)
NOTE: please do not include sensitive data in your CV

Purpose of processing	Whether providing data is mandatory	Methods and place of processing	Legal basis for data processing	Data recipients	Data retention period
Managing received applications and staff selection	Mandatory for the evaluation of the application by Hotel La Pace	Processing operations related to the web services of this site take place at the Controller’s registered office. Personal data are mainly processed using automated tools. Specific security measures are observed to prevent data loss, unlawful or incorrect use and unauthorized access.	Your data are processed on the basis of the necessity to evaluate your CV, following your request expressed by sending the CV itself.	Data may be communicated to third parties (e.g. recruitment agencies) for purposes strictly related to the management of the application.	For the period strictly necessary to achieve the purposes for which they were collected, i.e. for the period necessary to evaluate the submitted application. In any case, CVs received are deleted every 12 months.

You may find further information relating to the processing of your personal data (for example in relation to the purchase/subscription of products or services) in the privacy notices available in any other sections of the website, which are appropriately highlighted.

Rights of data subjects

You may access your data at any time and free of charge, receive your personal data in electronic format in a structured, commonly used and machine-readable format and ask us to transmit them to another data controller (data portability), as well as have them rectified, updated, modified or deleted (subject to any applicable exceptions). We inform you that requests to erase data are subject to current legal obligations and document retention requirements imposed on us by laws or regulations.

Where the processing of your data is based on consent, you have the right to withdraw your consent at any time. You therefore always have the right to object to the sending of newsletters and to the processing of data for all or only some marketing or commercial purposes. You may also update the data provided to Hotel La Pace by sending an email to lapace@cassinohotel.com, or by post to Hotel La Pace, Via Abruzzi, 16, 03043 Cassino FR • Italy

When contacting us, you must make sure to include your name, email address, postal address and/or telephone number(s) so that we can correctly handle your request.

If you believe there is a problem with the way we handle your personal data, you have the right to lodge a complaint with the national data protection authority or with any other EU or EEA country authority.